Jason Hietbrink

You’re Asking the WRONG Questions

You’re Asking the WRONG Questions

As a coach, it’s common for people to come to me with questions. Not because I necessarily have all the answers, but because they need help finding a solution to the dilemma they’re currently facing in their business.

I’m convinced one of the reasons entrepreneurs and leaders (even highly successful ones) aren’t getting the results they want as fast as they want is they’re simply asking the wrong questions.

Since I was 18 yrs. old, I’ve worn custom orthotics. I was told my feet were flat and that by wearing them in my shoes, I’d prevent foot, ankle and knee pain when being physically active.

It’s common for our feet to change shape a bit as we got older, and it’d been 6yrs since I’ve replaced the ones I have and so I scheduled an appointment with a podiatrist to look into getting a new pair.

But I went in with the wrong question. “Do you think I need a new pair of orthotics?”

His reply shocked me. “I think the question is whether you need them at all.”

You see, my question started with an assumption. I assumed I needed orthotics and so the problem I was trying to solve completely revolved around whether I should get new ones or refurbish my old ones.

Thankfully this doctor didn’t answer my question and live in the world I’d created for myself. He stepped back and asked the bigger question. Why do I have orthotics at all? Do I even need them?

Many entrepreneurs and leaders come to me with questions, but their questions contain an assumed solution connected to the outcomes they want to achieve.

“How can I better manage my time?”

“How can I find better quality prospects?”

“How can I create a better customer experience for my clients?”

“How can I create more ownership from my employees?”

None of those are bad questions.

However, none of these questions get at the ACTUAL problem they’re trying to solve. They’ve assumed the solution for their current challenge and then asked a question designed to implement it.  

Let me illustrate how this might play out in a couple of the scenarios I gave above:

  • You don’t want to find better quality prospects; you want to increase your revenue by 50% this year. You’re assuming the way to increase your revenue this year is by finding better quality prospects.

REPLACEMENT QUESTION: “How can I increase sales by 50% this year?”

  • You don’t want to create more ownership from your employees; you want to free up 15 hours a week in your schedule so you can focus on more important projects. You’re assuming the reason you don’t have those 15 hours is because your team isn’t taking ownership.

REPLACEMENT QUESTION: “How can I free up 15 hours a week in my schedule?”

When you ask a question aimed at the ultimate outcome you’re seeking, you broaden your horizon for how to make it happen (vs. pigeon-holing yourself into one potential arm of that solution).

Finding an answer to your original question COULD be the answer that unlocks your ultimate plan to achieve your goal. However, sometimes your original question may be a distraction from the TRUE solution to your problem.

Stop asking questions with assumptive answers embedded in them.
Find the deeper objective behind your question
and then ask how you can do THAT! 😊

When you ask better questions, you get better answers. When you have better answers, you get better results!

What’s the biggest question you’re trying to solve in your business at the moment?

Step 3

Level Up

If we decide to move forward into a coaching relationship, Together, we’ll create a custom coaching plan to help you reach your goals in your business and your life. 

Step 2

Schedule a Breakthrough Session

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